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Contact Trampa Boards

Welcome to TRAMPA BOARDS Ltd.

Please complete the form to the side of this page with as much information as possible to assist in any inquiry you may have, the more we know about you the better we can help advise you....
 

Who is TRAMPA BOARDS LTD?
If you love extreme sports products, then we're just like you! We make custom made Mountainboards, Kiteboards, the most amazing Street Carve BoardsUrban Carve Boards, Longboards & Skateboards as well as Super strong Stunt Scooters & now we can hook them all up with high voltage Electric Motors too!! Passion for quality is what drives us to bring you the very best in high tech boarding equipment possible. We're always developing new creations, bringing them to you with the highest performing quality possible. Our professional team includes engineers from various disciplines including architectural designers & robotics scientists, full time sourcing agents, product testing teams & full time pro rider team members. Our focus is & has always been on the product, not the price. We hope you feel, understand & appreciate the difference :-)

TRAMPA is located in the Robin Hood Town of Nottingham in the middle of England. We only use the finest of materials in every aspect of our production & we hand assemble all of the components here in the UK. Hand assembly here in teh UK allows us to be able to monitor & maintain top quality, whilst allowing the customer to choose a completely bespoke custom made deck, made exact to their  bodyweight & dimensions and of course to their requested specification.

Our online store & distribution system utilises real-time stock management & postal tracking systems are in place with our couriers. TRAMPA’s prices are not as low as others because we deliver on the facts that we promise. Our production levels focus on quality & not on quantity as our end users understand the difference in performance between mass production & hand made top quality. Because of our direct link with factories & our direct link to the customer we are able to maintain moderate prices for the highest quality achievable. The best news is we are able to ship to all corners of the globe & feel our postage pricing is more than fair as possible with delivery speeds well within customers expectations.

Customer Service
Customer service is our top priority, and while some issues are beyond our control, we do our very best to ensure your purchase exceeds your expectations. Should you have an issue with any of our products or service, please contact us via our Contact Page

Professionalism
Should you feel your order or issue was not dealt with in a professional manner, please contact our CUSTOMER SUPPORT CENTRE to let us know your concern. Please include details on previous dialogue. Please refrain from straying, and keep the complaint succinct, clear and complete.

Visitors
Many customers often ask if they can visit our warehouse. Should you wish to collect your parcel from our warehouses, please contact us prior to arriving to ensure your order is ready for collection. Please make sure that you received the pickup confirmation prior to your arrive. Please understand that we do not entertain guest without the pickup confirmation and proper identification. Order amendments and all other request must be communicated online prior to your arrival.

Careers
We're always seeking passionate engineers, designers, programmers, marketing and managerial staff who have a passion for quality. If you feel you have what it takes to be part of a high pressure, dynamic, passionate and fast paced group of individuals and you love inventing things then please forward your CV to info @ trampaboards com.

 

CONTACT

Want to send us a message or get in touch?
Our warehouse & customer service is open UK Office 8am until 6pm 

When you purchase from TRAMPA BOARDS Ltd, you are purchasing direct from the factory. All TRAMPA decks are made by hand & constructed to order. If there is a model that you want but cannot see, then please send us your requirements in an email and we will happily create a quote for you & search the files for the best similar image for your consideration.

If you have an inquiry about which deck or ply is the most suitable for your riding style & weight, please help us help you by completing the questionnaire opposite. A member of our team (probably Ted) will respond to you in a timely manner & address your inquiry.

If you know which deck it is you want & would like to make a purchase then please create an account on the TRAMPA site & using the drop down menus and options to fine tune your purchase please select the products you wish to purchase, adding them into the basket & the E-Commerce online system should guide you through a regular online shopping experience.

Postage is calculated by total weight. Individual products display individual item shipping prices but multiple product purchases have their weight added together & then the relevant postage charges are offereded. Postage below 1.5kg is sent on a first class service with ROYAL MAIL, orders above 1.7kg are sent with PARCEL FORCE.

All prices displayed on the site include English VAT (charged at UK rate of 20%) and values are shown in English £ (Pounds Sterling). VAT is applied to all sales within the EU. Sales sent to outside of the EU are not charged UK VAT (saves 20% from purchase total) but the product is liable to local tax when entering the country of the purchaser....  All online sales are processed in English Pounds.

If you are having a problem making a purchase or having a problem with the running or viewing anything in the site then please send us a link and your comments and we will promise to respond and make the experience better for the future. If you would like some quick advice or perhaps make your purchase over the Phone, Ted can be reached between the UK hours of 8am and 8pm for impartial, no obligation to purchase and totally free advise as to which deck might be best suited for you. His Phone number is found at the bottom of every TRAMPA web page

Exchange rate prices are only to be used as a guide as rates vary all the time of which TRAMPA BOARDS LTD has no control. Payment through the website is taken in different forms, but the final value is always in English £'s (pounds). Exchange rates are determined by Global Market forces and set by the banks and card processing companies. To find the most accurate exchange rates being charged to your account contact your bank and ask for their current exchange rate on that day. before purchasing..

TRAMPA BOARDS LTD is currently trading from the following address,
Unit 17 Wilford Industrial Estate
Ruddington Lane, Wilford,
Nottinghamshire NG11 7EP
ENGLAND

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